Our Five–Step Process

At kSero, clients are seen by trained professionals who follow a Five–Step Process developed by Dr. Susan Hardwicke. At the end of the first appointment, the client will leave with a preliminary plan for improving cognitive functioning, rather than waiting weeks to learn the results of tests. As clients continue their work with us, the plan is continually reassessed and modified. Dr. Hardwicke and a team of seasoned professionals routinely consult on cases, bringing an unparalleled depth of knowledge and expertise to each case.

Step 1

kSero performs a comprehensive “intake” of client information, including:

  • Complete medical history, including accidents and traumas
  • Review of academic history and pertinent evaluations
  • Total nutrition, exercise, sleeping habits and lifestyle assessment
  • Objectives for improvement

Step 2

kSero conducts our proprietary assessment and after evaluating all data constructs a cognitive profile for the client.

Step 3

kSero designs a customized Goal and Action Plan that meets the client’s objectives.

Step 4

kSero implements a customized cognitive training program and recommends lifestyle changes that usually include some changes to the environment (such as parenting), as well as habit or lifestyle changes.

Step 5

kSero measures changes over time and updates the action plan to gain maximum benefit until goals are achieved.